AdminFilepuma Support (Webmaster, Filepuma.com)

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  1. 4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    We are so sorry for the inconvenience firstly.

    But sorry the latest version is 5.112.0.137
    Please download the Pro version from the link: http://download.glarysoft.com/gup5setup.exe

  2. 3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Sorry for the inconvenience. Could you try to uninstall the current Nitro Pro version you have and reinstall the 64-bit from here: https://www.filepuma.com/download/nitro_pdf_reader_64bit_5.5.9.2-12454/

  3. 10 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    We have just checked the download, finding no problem. Please try to re-download.

  4. 4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Launch Glary Utilities ,then click the "menu", then click the "setting" to change the language.

  5. 9 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    You could follow this to download the updates:
    1. Launch Glary Utilities
    2. Click on the up-pointing arrow on the bottom of the screen to begin scanning using the Software Update feature
    3. When the scan for programs that have updates available is finished, the website will jump to the page which display the updates detected. Click the green button to download.
    4. After you have downloaded the latest version, you will need to click on the file to install it, so that you can update it to the latest version.

  6. 9 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Désolé pour l'inconvénience.
    Ce problème n'est pas mon domaine d'expertise. Veuillez demander de l'aide à un technicien en informatique.

  7. 2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Sorry for the inconvenience.
    You can send email to support@glarysoft.com. The Glary support will reply you as soon as possible.

  8. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Thanks for your support. We will try our best to do better in future.

  9. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Thanks for your support. We will try our best to do better in future.

  10. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Thanks for your support. We will try our best to do better in future.

  11. 6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Thanks for your feedback. We'll check it as soon as possible.

  12. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    It can be downloaded automatically, but it can't be installed automatically. You need to install it manually.

  14. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Thanks for your support. We will try our best to do better in future.

  15. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Thank you for your feedback.We will check it as soon as possible.

  16. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Thanks for your support. We will try our best to do better in future.

  17. 5 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Thanks for your support. We will try our best to do better in future.

  18. 3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Thanks for your support. We will try our best to do better in future.

  19. 7 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Thanks for your support. We will try our best to do better in future.

  20. 11 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminFilepuma Support (Webmaster, Filepuma.com) commented  · 

    Please follow this to ignore the update reminder:
    1) Launch Glary Utilities
    2) Click on the up-pointing arrow on the bottom of the screen to begin scanning using the Software Update feature
    3) When the scan for programs that have updates available is finished, click on the “Customize Results” button to make modifications if desired
    And I’ve reflected the problem to our engineers. We will resolve it as soon as possible.

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