check for updates more carefully on deprecated software
Wednesday afternoon
Dear Glary Utilities:
Yes, I know my version of Chrome is out of date. I'm running version 49.0.2623.112 m. But you don't seem to know I'm running it on Windows XP, Service Pack 3. Google says explicitly "This computer will no longer receive Google Chrome updates because Windows XP and Windows Vista are no longer supported" and provides this link:
https://chrome.googleblog.com/2015/11/updates-to-chrome-platform-support.html.
The Glary software says "the only information collected is a list of programs and their versions, along with the operating system details to help with processing."
But you haven't put two and two together. You could fix that.
And you could offer a check box -- maybe you do and I haven't yet found it -- to ask your utility to ignore updated versions for specific software.
Thank you for your consideration.
Matthew Miller
shared this idea
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Thanks for your letter and sorry for the inconvenience.
You can follow this to ignore the update reminder:
1) Launch Glary Utilities
2) Click on the up-pointing arrow on the bottom of the screen to begin scanning using the Software Update feature
3) When the scan for programs that have updates available is finished, click on the “Customize Results” button to make modifications if desired
And I’ve reflected the problem to our engineers. We will resolve it as soon as possible.
