General
45 results found
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Add a "Hide this update" button
It could be very cool to be able to disable any update we want to disable.
Sometimes some updates are just annoying (because they are not usefull or even boring) and we do not install them, so to have always again and again these ones proposed by filepuma is not so good to have... It could be a "pro" feature for instance, and for sure will help future customer to buy the "pro" license !
Hopping this will reach your attention :)9 votesThank you for your proposal.
We will keep up to improve this feature.
Best regards.
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problem downloading updates
when I agree to the license agreement it does not go ant further. I tried a few times but tr is the same problem every time
7 votesThank you for your feedback.
Please try to open the Task Manager and end the task. Then re-install the program,
Sincerely thank you for your support.
Best regards.
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Yes, exclude trial versions
May I add my annoyance to the other complaints, as I frequently get update notifications, only to find that they are for trial versions of programs for which I have paid and are working fine. I do not want to purchase the update. The first time it wasted a lot of my time, but now I look out for it, but we get enough 'update' notifications without this one. Thanks, hopefully.
8 votesThank you for your letter.
This feature will be implemented in the near future.
Sincerely thank you for your support.
If you have any other inquiry, please feel free to contact us.
Best regards.
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2 versionen von Samsung Kies
Ihr habt nur eine Version. Meine Version die ich habe, die für mein Smartphone ist, ist immer auf der aktuellsten Version, die momentan 2.5.0.12114 ist. Eure Version von Samsung Kies ist für andere Smartphones von Samsung!! Also am besten Samsung Kies rausnehmen, oder halt Alle Vorhandenen Versionen für sämtliche Smartphones von Samsung mit rein nehmen!
1 voteThank you for your feedback.
We will keep up to improve the Filepuma.
Best regards.
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Let me BLOCK some Updates
I have 2 programs that do not work right when updated in Win 8.1. Why can i not mark them not to check for updates ? I would like to permanently block them.
4 votesThank you for your feedback.
Please try to read this article and follow the steps to set your updates :
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best Regards.
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I payed for this software some time ago.
could you find my code, I buy this software sometime ago.
1 voteThank you for your feedback.
Questions regarding the license code, please contact [email protected] .
Best regards.
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disabling some program updates
I really don't need WinRar updates. how to get rid of it?
4 votesThank you for your feedback.
Please try to follow the steps in this article to set your updates :
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best Regards.
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Implement option to delete undesired updates
I should be able to ignore certain updates which do not suit me. Currently they keep popping up and that becomes a nuisance.
6 votesThank you for your feedback.
Please follow the steps in the article to customize your updates:
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best regards.
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If it's not possible to skip some software checks.
E.g I have an old Xplorer that I don't want to update and pay for again.
But seems like the program gets notified somehow and stop working.
Have more examples but would be nice if you could control it.3 votesThank you for your feedback.
Please follow the steps in the article to customize the update:
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best Regards.
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4 votes
Thank you for your feedback.
Please follow the steps listed in the article:
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best regards.
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WinZip version recognition needs fixing
WinZip 18 added the (optional) WinZip Express components to the package. The version recognition seems to pick up the version of the WinZip Express component not the main WinZip application. In my case it is picking up WinZip Express for Explorer (1.0.10661) when the WinZip installed (WinZip 19.0) is actually 19.0.11293. Please update the version checking to address this annoyance.
4 votesThank you for your letter.
I have reflected your problem to our engineer. We will resolve it as soon as possible.
Sincerely thank you for your support.
If you need any other inquiry, please feel free to contact us.
Best regards.
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provide a way to hide updates that cannot be installed
I have HP Wireless Assistant 3.0 installed but the 4.0 update cannot run
1 voteThank you for your feedback.
Please try to follow the steps in this article to set your updates :
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best Regards.
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Let me Decide if I Want the Update or Not
I am using licensed versions of both ESET antivirus and Nero 2014. However, Glary wants me to update them both to trial versions. Even though I am up to date, there is no way to tell Glary that I don't want to install the versions they are suggesting. Also, is there a way to turn off the update feature?
1 voteThank you for your feedback.
Please try to follow the steps in this article to set your updates :
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best Regards.
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Please do NOT send "trial versions" that later require a paid license.
True updates do not require additional funds, thus we should not receive notice that our equipment is "out of date."
1 voteThank you for your feedback.
I’ve put your suggestion feedback to our engineers.
Sincerely thank you for your support.
Best regards.
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Make it so that software you don't want to upgrade, isn't included.
Many times an older version works better than a newer one, or has features that the newer one no longer has.
1 voteThank you for your feedback.
Please try to follow the steps in this article to set your updates :
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best Regards.
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Opting out
To be able to not receive notice of a programme updatewhen I have not intention of upgrading to it.
1 voteThank you for your feedback.
Please try to follow the steps in this article to set your updates :
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best Regards.
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4 votes
Thank you for your feedback.
Please visit following link to get your answer:
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best regards.
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Remove Update Detection
How can I disable update detection? It's now telling me I have 14 updates available, but when I check them individually, 10 of them would be downgrades (to an older version) if I installed them. That's no help at all.
1 voteThank you for your feedback.
Please try to read the following article throughly :
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-update(it can help you solve your problem )In addition, could you send us a screenshot ?
Sincerely thank you for your support.
Best Regards.
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allow me to delete this useless stuff
Get lost and take your rubbish with you!
1 voteThank you for your feedback.
Please read the following article :
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best Regards.
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stop telling me that there is an Update for File Shredder. I already have a newer version installed.
1 voteThank you for your feedback.
We are so sorry for the inconvenience firstly.
Our engineer has fixed the problem that you reported.
If there are still any problems with it, please let us know.
Sincerely thank you for your support.
Best Regards.
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