General
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Revise a bit of your copy
Very small point, but: on your ad screen you say that Glary Utilities has a "totally simplistic interface." You want to say either "simple" or "intuitive" or "straightforward," or "user-friendly." "Simplistic" means crudely reductive, as in: "His suggestion that poverty could be reduced by preaching sermons about hard work was rather simplisitic.
2 votesSincerely thank you for your feedback.
We will modify it as soon as possible.
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Error on results
Program is telling me I have 2 new updates but does not show any?
4 votesThank you for your feedback.
We are so sorry for the inconvenience firstly.Could you tell us more information about the software that report wrong information ?
We will keep up to improve and perfect the function of software updates.
Sincerely thank you for your support.
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UPDATE CHECKER BUG
CONSTANTLY SHOWS UPDATE I NEED THAT IS INCORRECT AND
ALREADY HAVE INSTALLED.4 votesThank you for your feedback.
We are so sorry for the inconvenience firstly.
Could you tell us more information about the software that report wrong information ?
We will keep up to improve and perfect the function of software updates.
Sincerely thank you for your support.
Best regards.
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4 votes
Thank you for your feedback.
We are so sorry for the inconvenience firstly.Could you tell us more information about the updates that report wrong information ? Or you can send us some screenshots.
We will keep up to improve and perfect the function of software updates.
Sincerely thank you for your support.
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Block Beta Updates
Have an option in settings to not show updates available if they are Beta.
988 votesThank you for your feedback. We will add this feature in the version to be released in May.
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Make Disabling of BETA TES a PERMANEMT option
add and option that you can check to eliminate being notified of a BETA UPDATE.
749 votesThank you for your feedback. We will add this feature in the version to be released in May.
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Please tighten up the update checker function
Of the 9 updates showing in my Glary Utilities today, only 1 has a higher version number than the others, which all show the exact same version number as the installed software. This cannot, and does not, inspire confidence in this application.
1 voteThank you for your feedback.
We are so sorry for the inconvenience firstly.
Could you send some screenshots to let us know more specific information ?
Sincerely thank you for your support. -
1 vote
Thank you for your feedback.
We are so sorry for the inconvenience firstly.Cuold you tell us more information about the software that report wrong information ?
We will keep up to improve and perfect the function of software updates.
Sincerely thank you for your support.
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Faulty updates result
ALL of the update needed result ARE already updated.
1 voteThank you for your feedback.
We are so sorry for the inconvenience firstly.Cuold you tell us more information about the software that report wrong information ?
We will keep up to improve and perfect the function of software updates.
Sincerely thank you for your support.
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make it easier to update programs
Maybe it's my computer, but having trouble updating or getting glary/filepuma to recognize that the programs have already been updated..get a notice that now 2 programs need updating but when filepuma opens there are the other 3 that i already updated..have some plug in non sense freezing my machine. anyway, this is annoying.
1 voteThank you for your feedback. We are sorry for inconvenience firstly. Could you send us some screenshots or describe the information specifically to make us better improve the software ? Sincerely thank you for your support.
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Review your version comparison logic
Comodo and Freemake Video Converter installed versions not correctly recognized on my Win7 x64 system. Comodo has higher version installed than your "newer" one, and Freemake has the correct version, identical to your updated one, but both are still flagged.
1 voteSorry, could you tell us which Comodo software refers to ?
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1 vote
We are so so sorry for the inconvenience. Could you tell us specific information about the problem to make us better improve the functionality of the software ?
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Fix the Windows 8.1 update issues
The program always comes up with my needing to update both flash components and Microsoft Security Essentials. AS these are all built into Windows 8.1, they cannot update through this manner, as windows will tell you that they cannot be installed if you download them.
3 votesThank you for your feedback. I have reflected this problem to our engineer. We will resolve it as soon as possible.
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1 vote
Thank you for your feedback. Could you please send us the software names that report errors? We will continue to improve.
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