General
-
Add a "Hide this update" button
It could be very cool to be able to disable any update we want to disable.
Sometimes some updates are just annoying (because they are not usefull or even boring) and we do not install them, so to have always again and again these ones proposed by filepuma is not so good to have... It could be a "pro" feature for instance, and for sure will help future customer to buy the "pro" license !
Hopping this will reach your attention :)9 votesThank you for your proposal.
We will keep up to improve this feature.
Best regards.
-
Yes, exclude trial versions
May I add my annoyance to the other complaints, as I frequently get update notifications, only to find that they are for trial versions of programs for which I have paid and are working fine. I do not want to purchase the update. The first time it wasted a lot of my time, but now I look out for it, but we get enough 'update' notifications without this one. Thanks, hopefully.
8 votesThank you for your letter.
This feature will be implemented in the near future.
Sincerely thank you for your support.
If you have any other inquiry, please feel free to contact us.
Best regards.
-
problem downloading updates
when I agree to the license agreement it does not go ant further. I tried a few times but tr is the same problem every time
7 votesThank you for your feedback.
Please try to open the Task Manager and end the task. Then re-install the program,
Sincerely thank you for your support.
Best regards.
-
I'm very often told I have a new update available when it's the same version I already have.
Verify that the version number installed is numerically smaller than the version number available.
7 votesThank you for your feedback.
We are so sorry for the inconvenience firstly.
Could you tell us the specific information(name,version number…) about the updates that report wrong ?
Sincerely thank you for your support.
Best regards.
-
Implement option to delete undesired updates
I should be able to ignore certain updates which do not suit me. Currently they keep popping up and that becomes a nuisance.
6 votesThank you for your feedback.
Please follow the steps in the article to customize your updates:
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best regards.
-
Updates
How do you delete updates that I don't want or need. That goes for solfware that I don't have or want?
5 votesThank you for your letter.
Open the interface of Glary and click on the " customize results ", then pops up a page where you can choose to hide or show the releases you want.Sincerely thank you for your support.
If you need further help, please feel free to contact us.
Best regards.
-
5 votes
Thank you for your feedback.
I have submit your advice. We will consider that.
Sincerely thank you for your support.
Best wishes.
-
4 votes
Thank you for your feedback.
Please follow the steps listed in the article:
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best regards.
-
4 votes
Thank you for your feedback.
Please visit following link to get your answer:
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best regards.
-
Let me BLOCK some Updates
I have 2 programs that do not work right when updated in Win 8.1. Why can i not mark them not to check for updates ? I would like to permanently block them.
4 votesThank you for your feedback.
Please try to read this article and follow the steps to set your updates :
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best Regards.
-
disabling some program updates
I really don't need WinRar updates. how to get rid of it?
4 votesThank you for your feedback.
Please try to follow the steps in this article to set your updates :
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best Regards.
-
WinZip version recognition needs fixing
WinZip 18 added the (optional) WinZip Express components to the package. The version recognition seems to pick up the version of the WinZip Express component not the main WinZip application. In my case it is picking up WinZip Express for Explorer (1.0.10661) when the WinZip installed (WinZip 19.0) is actually 19.0.11293. Please update the version checking to address this annoyance.
4 votesThank you for your letter.
I have reflected your problem to our engineer. We will resolve it as soon as possible.
Sincerely thank you for your support.
If you need any other inquiry, please feel free to contact us.
Best regards.
-
Keep up with the latest versions
I like filepuma, but if you continue to lag behind the latest version of many well known programs, i will no longer have the inclination to visit your site.
Also left this message as a comment on virtualbox 4.3.16, the latest is 4.3.18 as of 10/10.3 votesThank you for your feedback.
We will keep up to improve the update.
Sincerely thank you for your support.
Best regards.
-
If it's not possible to skip some software checks.
E.g I have an old Xplorer that I don't want to update and pay for again.
But seems like the program gets notified somehow and stop working.
Have more examples but would be nice if you could control it.3 votesThank you for your feedback.
Please follow the steps in the article to customize the update:
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best Regards.
-
stop offering me updates for
Free Window Registry Repair, when I already have the latest version, confirmed by their "Help".
Regards.
3 votesThank you for your feedback.
We have just checked this update, finding no problem. Could you please send us a screenshot ?
Sincerely thank you for your support.
Best regards.
-
Turning off file puma
Why is there no place in Glary utilities to turn off software updater. I do not have time for all this going on while I'm working. If I want an update I'll make it, not some automated interfering software that will probably deter me from ever buying Glary again. I always liked Glary Utilities before this. you guys find me place to shut this off, and I'll recommend you, otherwise I m,may get my moneys worth by not recommending Glary to anyone.
2 votesThank you for your feedback. Please click on the " customize results ", then pops up a page where you can choose to hide or show the release you want. Sincerely thank you for your support.
-
Please do NOT send "trial versions" that later require a paid license.
True updates do not require additional funds, thus we should not receive notice that our equipment is "out of date."
1 voteThank you for your feedback.
I’ve put your suggestion feedback to our engineers.
Sincerely thank you for your support.
Best regards.
-
allow me to delete this useless stuff
Get lost and take your rubbish with you!
1 voteThank you for your feedback.
Please read the following article :
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-updateSincerely thank you for your support.
Best Regards.
-
Remove Update Detection
How can I disable update detection? It's now telling me I have 14 updates available, but when I check them individually, 10 of them would be downgrades (to an older version) if I installed them. That's no help at all.
1 voteThank you for your feedback.
Please try to read the following article throughly :
http://feedback.glarysoft.com/knowledgebase/articles/446359-software-update(it can help you solve your problem )In addition, could you send us a screenshot ?
Sincerely thank you for your support.
Best Regards.
-
2 versionen von Samsung Kies
Ihr habt nur eine Version. Meine Version die ich habe, die für mein Smartphone ist, ist immer auf der aktuellsten Version, die momentan 2.5.0.12114 ist. Eure Version von Samsung Kies ist für andere Smartphones von Samsung!! Also am besten Samsung Kies rausnehmen, oder halt Alle Vorhandenen Versionen für sämtliche Smartphones von Samsung mit rein nehmen!
1 voteThank you for your feedback.
We will keep up to improve the Filepuma.
Best regards.
- Don't see your idea?