General

  1. Opting out

    To be able to not receive notice of a programme updatewhen I have not intention of upgrading to it.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Make it so that software you don't want to upgrade, isn't included.

    Many times an older version works better than a newer one, or has features that the newer one no longer has.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Let me Decide if I Want the Update or Not

    I am using licensed versions of both ESET antivirus and Nero 2014. However, Glary wants me to update them both to trial versions. Even though I am up to date, there is no way to tell Glary that I don't want to install the versions they are suggesting. Also, is there a way to turn off the update feature?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. provide a way to hide updates that cannot be installed

    I have HP Wireless Assistant 3.0 installed but the 4.0 update cannot run

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I payed for this software some time ago.

    could you find my code, I buy this software sometime ago.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Programme Updates

    Your Filepuma update says I need to download Rainlendar v. 2.12.136, but Rainlendar is already up to v. 2.12.2 which I already have.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Option to Decline Update

    Allow users to decline any update offered, then don't offer that particular update again.
    
    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your letter.

    click on the " customize results ", then pops up a page where you can choose to hide or show the releases you want.

    If you need further help, please feel free to contact us.

    Best regards.

  8. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Glary pro consistently reports wrong updates. I hope you fix this annoyance in an otherwise useful application.

    wrong updates. I hope you fix this annoyance in an otherwise useful application

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. allow removal of unwanted downloads and updates

    for example, I do NOT want to download Adobe for IE. I want to remove it from the list.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,

    Thank you for your letter.

    Click on the " customize results ", then pops up a page where you can choose to hide or show the releases you want.

    Sincerely thank you for your support.

    Best regards.

  11. Insert a decline button for each update

    With each available update field, insert a decline button with a parameter causing the program not to offer that specific update again for 30 days.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your letter.

    Open the interface of Glary and click on the " customize results ", then pops up a page where you can choose to hide or show the releases you want.

    Sincerely thank you for your support.

    If you need further help, please feel free to contact us.

    Best regards.

  12. The notifications for updates

    Please change so it doesn't continue to tell you that an update is available when you've already downloaded that update. Mine constantly tells me I have an update available and I can't seem to stop it.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. updates correction

    filepuma sows updateable data . I update the data and it shows up again and again ,this is really annoying, I have glarysoft premium,and it shows up again and again please repair.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Do something about your pages.

    I work in IT and help others install your product all the time. They are so confused by your update page. Make it simple cleaner. The way it looks now is what is this???? Simple update page not the confusing thing you have now. Your product is great love it your update page is terrible at best.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Repair that weird updater!

    Updater mixes-up programs and versions: I have installed Driver Booster 1.5.0.60 and IOBit Uninstaller 4.0.4.25 but Updater mixes-up version numbers of these programs and makes wrong suggestions:

    Driver Booster
    1.5.0.60 19.1MB

    Publisher: IObit
    License: Freeware
    Installed Version: 1.4.1.0

    Iobit Uninstaller
    4.0.4.25 16.2MB

    Publisher: Iobit
    License: Freeware
    Installed Version: 1.50

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. stop updates

    how do I disable Puma?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your letter.

    As shown, click on the " customize results ", then pops up a page where you can choose to hide or show the releases you want.

    If you need further help, please feel free to contact us.

    Best regards.

  17. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your feedback.

    We are so sorry for the inconvenience firstly.

    Our engineer has fixed the problem that you reported.

    If there are still any problems with it, please let us know.

    Sincerely thank you for your support.

    Best Regards.

  18. question

    how to remove unwanted updates?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Error

    Programme displays products for updating irrespective of weather it is has just been updated

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your feedback.

    We are so sorry for the inconvenience firstly.

    Could you tell us more information about the software that report wrong ?

    Sincerely thank you for your support.

    Best regards.

  20. show all

    It would be nice to see what programs were detected, not just the updates. How thorough is your update-checker?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base